Tickets Terms and Conditions
Terms of Purchase
Tea-Talks
For Tea-Talk bookings, kindly note that we do not offer refunds or transfers.
Workshops
For Workshop bookings, we do not provide refunds. Should you wish to cancel, please notify our office at least 5 days prior to the event via email at events@livelovebetter.co.uk.
We’ll be happy to arrange a transfer for a like-for-like booking within a span of 2 months.
Retreats
For Retreat bookings, please be aware that we do not offer refunds. If you wish to cancel, kindly notify our office at least 7 days before the event via email at events@livelovebetter.co.uk.
We can facilitate a transfer for a like-for-like booking within 2 months from the notification.
Email Booking Policy
All our bookings are conducted online, and in order to register for any of our events, an email address is mandatory. If not provided, we won’t be able to process your booking.
Updates to Our Programme
Occasionally, adjustments to our program may be necessary. This could involve a change in venue, rare event cancellations, or additions to our calendar of events. While we strive to ensure our brochure is current at the time of printing, unforeseen circumstances may arise. The most up-to-date information can be found on our website. Please check before making any travel arrangements. Regrettably, we cannot refund the cost of your booking or travel expenses if event information was available online or via email, even if it was last-minute.
Sell-Out Events, Returns, and Latecomers
If you’ve purchased a ticket but do not arrive by the scheduled start time, your ticket will be forfeited. We aim to accommodate latecomers, but this may not always be feasible and is entirely at Live LOVE Better’s discretion.
Waiting List for Sell-Out Events
If an event is sold out, we encourage you to join the waiting list. This not only increases your chance of attending (if tickets become available), but also helps us gauge the demand for specific events or speakers; and when such speakers or events return, you will be promptly notified!
Membership
We extend a warm welcome to new members of the Live LOVE Better Community! Thank you for joining us – your presence is greatly valued. We anticipate wonderful moments with you. Our mission is to offer events and experiences that foster personal growth and community development, as our community holds special significance to us.
To ensure your membership experience is enriching and administratively smooth, we’d like to clarify what being a member entails. Please review the following before finalizing your membership. By purchasing a membership, you agree to these terms and conditions.
How Does Our Membership Work?
We are currently in the process of refining our membership program. Stay tuned for exciting updates!
Just Purchasing Your Membership?
Fantastic! Please remember that for your member ticket to be applied instantly to an item in your Shopping Cart, your Membership should be the first item in your Cart. Please note that tickets cannot be added retroactively at any point during your membership.
Cancellations
After completing the Checkout process with your member’s tickets, the same terms and conditions outlined above apply to both members and non-members alike. For instance, if you booked a Monday Night Talk using a member ticket and are unable to attend for any reason, the member ticket cannot be cancelled and reissued.
Priority Notification
As a member, you will receive early notifications about our most sought-after events. This grants you a brief but significant window to book ahead of non-members. It’s important to note that once general booking is open to all, members do not receive priority booking over other Live LOVE Better customers. The advantage of membership lies in the advance notification sent to the email address you provided upon signing up. It’s your responsibility to stay updated and take action on these notifications. Unfortunately, we can’t create additional space for members in sold-out events.
